1.What
exactly does your company provide?
AGGS
provides discounted entertainment tickets to the most popular events
in Northern California.We specialize in providing the best available
seating for groups, associations and corporate employees. When you
purchase tickets through AGGS, you are paying for a service as well
as the tickets. Our service helps you acquire the tickets you want.
Tickets are sold at a discount and without service charges.
2.
What doesn't your company provide?
Amusement
park tickets, Bill Graham Presents concert tickets, single ticket
sales to the general public.
3.
How do I order tickets?
You
can either call us at (925) 833-3773, (800) 572-2447Monday-Friday
9am-5pm, PST. After business hours, you can leave a detailed message
on our voicemail system which will guide you through the process.
You can fax you order if you have the specific event's discount
flyer or you can mail the flyer directly with payment of choice.
You can
also e-mail your order directly.
4.
What methods of payment do you accept?
Visa,
Master Card, Discover, and American Express, cashier's checks, money
orders, or checks.
6.
How do you determine what prices to charge?
The
promoters dictate the face value of the ticket as well as the discount
we are allowed to charge to groups.
7.
How do I get the tickets I order?
We
use USPS for all mailings. If requested, tickets can also be picked
up at Will Call at the eventone hour before the show. We also offer
Federal Express for all ticket shipping for an additional $11.00
per order.
8.
When do I get the tickets I order?
As
soon as payment is received, we will have your tickets pulled directly
from the box office. Once that occurs, the tickets are picked up
by our representatives and then sent out directly to you. We guarantee
that tickets will arrive no later than seven days before the event..
9.
How can I be notified about current events AGGS is handling?
By
placing a ticket order with our agency, you automatically are added
to our database and will receive advance notice before the event
is announced to the public. You can also listen to the calendar
of events 24 hours a day by calling AGGS. The quickest way to access
that information is to check our Web site.
10.
Can I pre-order tickets for events?
Yes.
Please call us as early as possible to place your order. We can
not gurantee your seat locations until the tickets are actually
purchased. Pre-booking does not guarantee an order. Our reserved
seats are sold on a first come first served basis. The promoter's
policy is to cancel all orders if payment is not received 30 days
prior to the event. In some cases the deadline may be extended.
11.
Do you carry all different price ranges and seat locations for your
events?
Yes, we make it a point to reserve the best available lower level
arena seats which are usually from row 7 and back.We also reserve
special VIP seats if applicable. All sales are final and there are
no refunds or exchanges. Of course, in the event of a cancelled
show, your money will be refunded.
12.
What doesn't your company provide?
Amusement
park tickets, Bill Graham Presents concert tickets, single ticket
sales to the general public.
(You can either call us at (925) 833-3773, (800) 572-2447Monday-Friday
9am-5pm, PST. After business hours, you can leave a detailed message
on our voicemail system.)